Terms & Conditions

Terms & Conditions

Clinikk Terms and Conditions

This document is an Electronic Record under the Information Technology
Act, 2000 and the Rules made thereunder and as per the various
provisions pertaining to Electronic Records in other Statutes as
amended by the Information Technology Act, 2000. This Electronic Record
does not require any physical, Electronic or Digital Signature. This
Document is published in accordance with the provisions of Rule 3(1) of
the Information Technology (Intermediaries Guidelines) Rules, 2011
under the Information Technology Act, 2000 that requires the publishing
of Rules and Regulations, Privacy Policy and the Terms of Use.
Please carefully go through the Terms and Conditions and the Privacy
Policy (give hyperlink) before browsing through the website or availing
services of the website. The Terms and Conditions and the Privacy
Policy together form a legally binding Agreement between the User and
Ohealer Healthcare Services Pvt. Ltd.
The domain name
www.clinikk.com and the mobile application Clinikk (hereinafter

collectively referred to as the ‘Website’) are owned and managed by
Ohealer Healthcare Services Private Limited (hereinafter referred to as
“Clinikk”). The term ‘CLINIKK’ ,’Company’, ‘us’, ‘we’ or ‘our’ refers
to Ohealer Healthcare Services Private Limited. The term ‘User’, ‘You’
or ‘Your’ refers to a consultant, including medical practitioners,
and/or health care provider (individual or institution) enlisted on the
website or desirous of being listed on the website; a patient, his/her
representatives or affiliates; any person in need of healthcare
services either for himself or his affiliates, and/or any user or
viewer of this website.
The term ‘Third Party’ refers to any
person, natural or juristic, other than Clinikk and the User.
These Terms and Conditions and the Privacy Policy will be applicable
and effective upon your acceptance of the same and will govern the
relationship between the user and the Company in connection with the
use of this website and availing services under this website. The
acceptance may be direct, or indirect in Electronic form.
You
are deemed to have read and agreed be bound by the terms and conditions
and the Privacy Policy if you continue to browse or use this website.
By accessing the website, you irrevocably accept all the terms and
conditions stipulated in this Agreement and agree to abide by them. If
you do not agree to any of the terms or do not wish to be bound by any
of the terms and conditions and privacy policy, you may choose not to
use the website. In case of any queries regarding any part of this
Agreement, contact us at support@clinikk.com. The content of the pages
of this website is for your general information and use only. Clinikk
reserves the right to modify or remove any portion of the Terms and
conditions for any reason and the same will be notified on the website.
You are expected to read the changed Policies before continuing to use
the website. Your continued use of the website means your acceptance to
such modification.
The use of this website is subject to the
following terms and conditions:

Membership Eligibility

The membership of Clinikk and the use of services of Clinikk are
available only to persons who are Majors (persons above the age of 18
years) under the Indian Law and persons who are capable of forming a
valid contract under the Indian Contract Act, 1872. In the case where
the services of Clinikk are to be availed for a minor, the terms and
conditions are to be complied with by the parent/guardian of such
minor. Clinikk reserves the right to terminate your membership if it is
discovered that you are a minor or a person incompetent to contract
under the Indian Contract Act, 1872. This document shall be deemed to
be a binding contract between you and Clinikk and shall be enforced
against you.
If it is found that any of the aforesaid criteria
is not met or violated, Clinikk reserves the right to grant or refuse
access to the website and services offered thereunder to its
new/existing users.

Account

Access to the website is free and does not require disclosure of any
information. However, to us the services of the website, you may be
required to furnish certain information. Where logging in with a user
Id and Password is required, it shall be your sole responsibility to
maintain the confidentiality of your username, password and other
personal and sensitive data.
Should the website require you to
login with a User Id and password, it shall be your sole responsibility
to keep the Username and Password confidential at all times. You shall
be fully responsible for maintaining the confidentiality of your
account information at all times, and you are solely responsible for
all the activities under your account. Clinikk shall not be responsible
for any loss or damage whatsoever caused by your breach under this
term. In the event of any breach of security of your account
information, it shall be your responsibility to notify to Clinikk at
the earliest, failing which you shall have agreed to indemnify any loss
or damage caused to Clinikk because of your failure maintain the

confidentiality of your account information. In case of loss of
confidential and personal information or any breach of security of your
account information, inform us by sending a mail to support@clinikk.com
In the event where you wish to avail the services without creating an
account, you may obtain the services through the website by submitting
contact details like your mailing id and contact number for Clinikk
representatives to call and book appointments. However, such calls may
be recorded and stored in Clinikk’s servers. Such call back services
are to be used only for appointment and booking purpose and not for any
consultation on any health issues.
You shall not have more than
one active account on the website. Further, you are barred from selling
or otherwise transferring your account to another person.

Controlling your Personal Information

You may choose to restrict the collection or use of your personal
information in the following ways:

  • While registering the account, we indicate which fields are
    mandatory and which fields are optional. You are free to not disclose
    the information that is not mandatory.
  • Whenever you are asked to fill in a form on the website, look
    for the box that you can click to indicate that you do not want the
    information to be used by anybody for promotional purposes. If such
    box is not available, you may choose not to fill such form. However,
    by submitting the filled enquiry form, you will be construed to have
    foregone your right and Clinikk may choose to send emails and
    correspondences from time to time.
  • If you have previously agreed to us using your personal
    information for promotional purposes, you may change your mind at any
    time by writing to or emailing us at support@clinikk.com
  • We will not sell, distribute or lease your personal
    information to third parties unless we have your permission or are
    required by law to do so. We may use your personal information to
    send you promotional information about third parties which we think
    you may find interesting.

User Obligations

You shall ensure that the Account information furnished by you is true,
accurate and complete. Clinikk reserves the right to indefinitely
suspend or terminate the User account or block access to the website in
the event Clinikk has reasonable grounds to suspect that the
information furnished by you is false, inaccurate, inadequate and
incomplete.
If at any point in time, it is found out that you
have provided false, inaccurate, inadequate, fraudulent and incomplete
information, Clinikk reserves the right to deny access to the website
and services offered there under to its new/existing users and you
shall be liable to indemnify any loss or damage caused to Clinikk
because of such false, inaccurate, inadequate, incomplete and
fraudulent information adversely affecting Clinikk or its users.

Obligations as to Content

While using the website, you undertake not to host, display, upload,
modify, publish, transmit, update or share any information that:

  • Belongs to another person and to which the user does not have
    any right to;
  • Is grossly harmful, harassing, blasphemous, defamatory,
    obscene, is pornographic, paedophilic, libelous, invasive of another
    person’s privacy hateful, or racially, ethnically objectionable,
    disparaging, relating or encouraging money laundering or gambling, or
    otherwise unlawful in any manner whatsoever;
  • Harm minors in any way;
  • Infringes patent, trademark, copyright, or other proprietary
    rights;
  • Violates any law for the time being in force;
  • Deceives or misleads the addressee about the origin of such
    messages or communicates any information which is grossly offensive
    or menacing in nature;
  • Contains software viruses or any other computer code, files
    or programs designed to interrupt, destroy or limit the functionality
    of any computer resource;
  • Threatens the unity, integrity, defence security or
    sovereignty of India, friendly relations with foreign states, or
    public order or causes incitement to the commission of any cognizable
    offence or prevents investigation of any offence or is insulting any
    other nation;
  • Impersonate another person;
  • Violates the terms of the agreement.

In addition to the above, the users further undertake not to –

  • Violate the terms and conditions of this Agreement;
  • Impersonate another person;
  • Reverse engineer, decipher or decompile any part of the
    website;
  • Make any unsolicited communication to other users of the
    website;
  • Intentionally submit any false, inaccurate, inadequate,
    fraudulent and incomplete information;
  • Transmit any information in any manner, including but not
    limited to advertisements, hyperlinks, posts, on the website which is
    detrimental to the interests of Clinikk.
  • The use of the services under this website shall be solely
    for the personal use of the user.
  • You shall be prohibited from selling, reselling, or otherwise
    trading the products and services under this website or using it for
    commercial purposes or for profit. Unauthorised use of this website
    may give rise to a claim for damages and/or be a criminal offence.

Obligations- Medical Practitioners

Clinikk enables the medical practitioners/healthcare providers to
connect with the patients and respond to the questions of the users
posted through their account. The medical practitioners/health care
providers represent and warrant that:

  • He/she is a qualified medical practitioner/health care
    provider recognized in India;
  • Has all the necessary qualification, license, and experience
    to practice as a medical practitioner/health care provider in India;
  • Will take all reasonable measures to keep the license in
    force/ renewal of license as and when applicable;
  • He/she will provide complete, true and correct information to
    Clinikk about their qualification, practice and other credentials;
  • He/she will ensure utmost care, caution, skill, and ability
    while treating patients and providing health care services;
  • He/she will abide by the medical regulations set by the
    concerned authorities from time to time;
  • He/she will not assign their duties and responsibilities to
    any other person while treating a patient of Clinikk, whether under
    supervision or not.
  • He/she will not solicit the patients of Clinikk.
  • He/she agrees and accepts all responsibility and liability
    for the services rendered and agrees to indemnify Clinikk for any
    claim, loss or damage that may be suffered by Clinikk because of the
    services of the medical practitioner/health care provider.
  • He/she agrees and accepts to maintain the highest level of
    confidentiality of all information provided by the patient at all
    instances. The medical practitioner/health care provider agrees not
    to disclose any of the personal and sensitive information about the
    patient to anyone except required by law to do so.
  • The medical practitioner/health care provider shall indemnify
    and hold Clinikk harmless from and all and any demands, liabilities,
    losses, costs, claims asserted and expenses including attorney’s
    fees, against Clinikk arising out of any default, breach,
    non-performance, misconduct, non-observance or omission of any terms
    of this Policy.

Clinikk reserves the right to terminate the account of any medical

practitioner/healthcare provider if it is found that

  • The medical practitioner/health care provider as breached any
    provisions of this Policy or Privacy Policy;
  • The medical practitioner/health care provider has breached or
    violated any provision of the Laws;
  • The information provided by the medical practitioner/health
    care provider is found to be incorrect, incomplete, false or the
    authenticity of which could not be verified by Clinikk;

Warranties

Neither we nor any of our licensors or service providers make any kind
of warranty or guarantee as to the accuracy, timeliness, performance,
completeness or suitability of the information and materials found or
offered on this website for any particular purpose. You acknowledge
that such information and materials may contain inaccuracies or errors
and we expressly exclude liability for any such inaccuracies or errors
to the fullest extent permitted by law. Clinikk does not make any
representation or warranty, express or implied, about the services or
any of the content of the website.
Clinikk disclaims
responsibility for all and any damages that due to the viruses, worms,
bugs that may infect the user’s computing devices because of the user’s
use, browsing of the website and downloading any images, files from the
website. In such an event, mail us the issue with details to
support@clinikk.com
Clinikk does not make any representation or
warranty, express or implied, regarding the professional
qualifications, quality of work, the efficiency of work, expertise,
authenticity or correctness of the information provided on the website.

Your use of any information or materials on this website is
entirely at your own risk, for which we shall not be liable. It shall
be your own responsibility to ensure that any services or information
available through this website meet your specific requirements.

Limitation of Liability

Notwithstanding the provisions mentioned above, Clinikk disclaims all
liability for- Any error or inconvenience caused by the medical
practitioner/health care provider in providing services. Clinikk is
only a facilitator and will not be liable for the unavailability of the
medical practitioner/health care provider at the time of appointment,
incongruous treatment, inappropriate behavior of the medical
practitioner/health care provider and other difficulties faced by the
user;

  • Any negligence or misconduct of the medical practitioner;
  • Wrong prescription or treatment protocol set by the medical
    practitioner. Although sufficient care will be taken by the Clinikk’s
    team to ensure the appropriate treatment and prescription, Clinikk
    will not be responsible for the breach of professional standards by
    the medical practitioner/health care provider;
  • The quality of treatment given by the medical
    practitioner/health care provider;
  • Cancellation or rescheduling of appointment either by the
    patient or by the medical practitioner/health care provider;
  • Any medical consequences subsequent to the use of services
    under Clinikk. In addition to the above, Clinikk or any of its
    officers, administrators, directors, employees, agent or service
    providers shall not be liable, directly or indirectly, for any
    direct, indirect, remote or consequential damage, loss or claim
    arising out of the user’s use of the website or availing of services
    thereunder and for any information or content hosted, displayed,
    uploaded, modified, published, transmitted, updated or shared
    on/through the website.

Content on Website-Not for Emergency Use

There could be content or information including, images, text,
infographics, videos, guidance, suggestions, opinions, procedures on
the website as may be provided by the medical practitioners/health care
providers. Such information is only for the reference of the patient
and not to be considered as prescription. Clinikk does not warrant the
accuracy, authenticity, and correctness of such information. It is
suggested that the patient consults the medical practitioners/health
care in case of any medical requirement. Under no circumstance should
such information be used as emergency health care.

Intellectual Property

This website contains material which is owned by or licensed to us.
This material includes, but is not limited to, the design, layout,
look, appearance and graphics. Reproduction, in any manner, is
prohibited without obtaining prior authorization from Clinikk and/or
from the third party owners of such content, which forms part of these
terms and conditions. All trademarks reproduced in this website which
is not the property of, or licensed to Clinikk are acknowledged on the
website.
Unless otherwise provided or any contract to the
contrary, Clinikk holds all the intellectual property, the proprietary
rights and rights and interests in the copyright, related rights,
trademark, know-how, goodwill, and any other form of intellectual
property right in the services provided by Clinikk. Reproduction or
duplication, in any manner, is prohibited without obtaining prior
authorization from Clinikk. Any use of the services provided by Clinikk
for commercial purpose or any other purpose without prior permission of
Clinikk shall amount to infringement and attract legal action which
shall be dealt with seriously.

Reporting

If you are the legal owner of any intellectual property or any person
duly authorized by the owner of intellectual property and if you have
sufficient grounds to believe that your intellectual property has been
infringed by any of the content on the Website, then kindly send an e-
mail in this regard to support@clinikk.com mentioning the following
details:

  • Your Full Name and contact details such as address, phone
    number, e-mail id, etc.
  • Identification and Detailed Description of the intellectual
    property that has been infringed.
  • Details of the proof along with the necessary documents which
    serve as proof of your claim to the intellectual property of the
    content in question.
  • A Statement by you that you have bonafide reason to believe
    that the use of content in question in the website is not authorized
    by you (owner), assignee, licensee or any person authorized by you in
    this behalf and that it amounts to violation of the intellectual
    property owned by you in respect of that content.
  • A Statement by you undertaking that the information provided
    by you in your notice claiming the intellectual property is correct,
    accurate and complete.

Payment Related Information

There are no fees or charges levied for the use or browsing of the
website. However, there may be certain charges levied for using the
website or availing certain services of the website. In the event that
charges are applicable for your usage or availing services on the
website, you shall be notified along with the amount payable by you for
such use of website or availing of service. Clinikk reserves the right
to change the Fee Policy from time to time and the same will be
notified on the Website. It shall be your responsibility to check the
website for the change in Fee Policy. You continued usage of the
website shall imply your consent to the change in the fee policy and
you shall be bound by the same.
It shall be your responsibility
to provide the correct information such as credit/debit card details,
bank account details and/or any other such necessary details required
by the Bank Payment Gateway to process your payment for availing
services through the website. The information provided by you will not
be used or disclosed to any third party except otherwise required by
the law to do so.
You shall be solely responsible for
maintaining the security and confidentiality of the credit/debit card
details, bank account details and/or any other necessary details at all
times. Clinikk disclaims all responsibility for any claim, loss or
damage arising out of your failure to maintain the security and
confidentiality of the credit/debit card details, bank account details
or any other such necessary details. Clinikk shall NOT be liable for
any loss or damage, directly or remotely, due to any unauthorized usage
of credit/debit card, Bank Account or other information.
For
your payment on the website, in addition to the terms and conditions
under the website, you shall also be governed by the terms, conditions
and policies of the respective Bank, Card Issuing Authority and/or
other financial institution. Your bank, card issuing authority and/or
other financial institution may prescribe a limit on the number of
transactions and/or the limit on the amount payable in each
transaction. Clinikk shall NOT be liable for any loss or damage,
directly or remotely, due to the declining of the transaction by your
bank, card issuing authority and/or other financial institution. In the
case of any error that occurs while making payment, kindly contact the
respective Bank, Card issuing Authority or Other Financial Institution
for the issue to be resolved. Clinikk claims no responsibility for such
error in online payments.
If, by any chance, you make the
payment twice for the same product or service, then send an e-mail to
support@clinikk.com and our team shall look into the issue. If found
that multiple payments have been made, the repetitive payment shall be
refunded to your account within 14 working days.

Cancellation Policy

Clinikk believes in helping its customers as far as possible and has,
therefore, a liberal cancellation policy. Under this policy: An
appointment booked shall be considered as cancelled if-

  • The appointment with a medical practitioner/health care
    provider is terminated; or
  • The request is made to consult another medical practitioner
    or health buddy.
  • Cancellations will be considered only if the request is made
    within 12 hours before the time scheduled for an appointment.
    Cancellation and Refund of fees or charges will be strictly governed
    by the Company Refund Policy of the company given here Cancellation
    Policy (give a hyperlink) informed and declared from time to time.

Links to other websites

From time to time, this website may contain links to other
websites of interest. These links are provided for your convenience to
provide further information that may interest you. They do not signify
that we endorse the website(s). You may choose to stay on our website
or visit the other website. However, once you have used these links to
leave our site, you should note that we do not have any control over
such other website. Therefore, we cannot be responsible for the
protection and privacy of any information which you provide whilst
visiting such sites and such sites are not governed by this privacy
statement. You should exercise caution and look at the privacy
statement applicable to the website in question. You may not create a
link to this website from another website or document without prior
written consent of Clinikk. Any breach of this shall be treated
strictly and may be subject to legal action under the Bangalore
jurisdiction.

Severability

That is any term of this Agreement is or becomes to any extent
invalid, illegal or incapable of being enforced, such term shall be
excluded to the extent of such invalidity, illegality or

unenforceability and all other terms thereof shall remain in full force
and effect.

Waiver

The failure of the Company or delay of Clinikk to require
strict performance of any clauses of this Agreement by the other party,
or the forbearance to exercise any right or remedy, shall not be
construed as a waiver by Clinikk of such right or remedy or preclude
any other or further exercise thereof or the exercise of any other
right or remedy.

Jurisdiction

Your use of this website and any dispute arising out of such
use of the website is subject to the Laws in force in India and/or
Regulatory Authorities within the country of India. The place of
Jurisdiction shall be exclusively in Bangalore.

Grievance Redressal

Clinikk takes utmost care to ensure the best in industry
services to all its users and patients. Any grievance in spite of the
best efforts of the Clinikk team, may be reported at
support@clinikk.com and the same will be governed by Clinikk’s
Grievance Redressal Policy.
[https://clinikk.com/company/grievance_redressal]

Value Added Services by Clinikk

Health Card

  • Health Card is a Privilege Card to avail the services,
    benefits, offers and discounts on Clinikk and cannot be used as a
    Cash Card or Bank Card.
  • The Terms and Conditions of the Health Card will be in
    addition to the Terms and Conditions listed in detail on the website.
  • The Health Card can be activated by logging into clinikk.com
    and filling the form.
  • The Health Card may be availed either for oneself and/or for
    any of the family members.
  • The Health Card Benefits can be availed by logging into the
    website and choosing from the services of Clinikk.
  • The usage of the Health Card affirms that the Card Holder has
    read and understood all the terms and conditions applicable to this
    Health Card and further agrees to abide by the same at all instances.
  • Clinikk reserves the right to change, modify or alter any of
    the terms and conditions and other policies applicable to the Health
    Card and the same will be notified on the website. The Card Holder is
    required to check and keep updated with the terms and conditions.
  • Clinikk reserves the right to change, amend, revoke, suspend,
    and/or terminate the subscription of any of the Card Holder for any
    reason that Clinikk deems fit without prior notice.
  • Any additional schemes, promotions, offers and discounts
    shall be governed as per their respective terms and conditions as may
    be notified in the website.
  • In the case of loss of the Health Card, a duplicate card may
    be availed by paying an additional cost and the duplicate card will
    have the validity of the original card.
  • The reward points of the duplicate Health Card will be the
    same as that of the original card.
  • The Rewards Point cannot be exchanged for cash or clubbed
    with other offers.
  • The Health Card will expire upon 1 year from the date of
    activation. Any unclaimed rewards will lapse upon expiry of the
    Health Card unless renewed.
  • The Health Card must be used ONLY for the purposes for which
    the Card is issued. Any use of the card for any purpose other than
    the permitted use will lead to cancellation of the subscription of
    the Card.
  • The use of the services of this health Card shall be solely
    for the personal use of the Card Holder. The Cardholder shall be
    prohibited from selling, reselling, or otherwise trading the products
    and services under this Health Card or using it for commercial
    purposes or for profit. Unauthorized use of this Health Card may give
    rise to a claim for damages and/or be a criminal offence.

Validity and renewal

This Health Card is valid for a period of 1 year from the date
of its activation. The Health Card may be renewed by paying the
subscription fees applicable at the time of renewal.

Benefits

The Health Card holder is entitled for a host of benefits, offers, and
discounts based on the Card Subscription Plan. The list of the benefits
of the Card is available on the website. The subscriber can choose from
a host of the benefits and offers applicable to them subject to
availability. The benefits applicable to different cards may be subject
to change from time to time at Clinikk’s discretion. Kindly check the
website before availing any benefits, offers, and discounts.

Referrals and reward

The subscribers are entitled to certain rewards for successful
referrals made. For details on the referrals and rewards policy kindly
check Clinikk’s website.

Cancellation

If the Health Card Holder wishes to cancel or terminate his
card, he may do so by calling Clinikk stating the reasons for such
cancellation and the decision of Clinikk in this regard shall be final.

Lost Health Card

In the event that the Health Card is lost, a duplicate card may
be obtained by paying fees of Rs. 100/- The validity of the duplicate
card shall be the same as the original card.

Health Vault

Health Vault is a unique facility for storing and accessing all the
health records of a patient. The Records contained in Health Vault
includes-

  • User-Records- health records uploaded by the user into their
    account’s health vault
  • Health Buddy Record- The health records generated by the
    interaction with the medical practitioner/health care provider.
  • In addition to the other terms and conditions as mentioned in
    this Policy, the Health Vault

Policy includes-

  • The Health Vault for any account is created only upon express
    consent of the user and only upon explicitly accepting the terms and
    conditions of Health Vault.
  • Any Health Buddy record created by the medical
    practitioner/health care provider shall be the sole responsibility of
    the medical practitioner/health care provider ad
  • Clinikk does not validate or authenticate the records
    generated by the medical practitioner/health care provider. In the
    event there are any discrepancies or doubts regarding the correctness
    of or any part of the record, you should directly contact the
    concerned medical practitioner/health care provider and update the
    same.
  • Clinikk is not responsible, directly or indirectly, for any
    content, information, prescription, protocol set, treatment, medical
    deductions or the language used in the records of your Health Vault.
    Your practitioner will be solely responsible for content/ information
    provided in your Health Vault.
  • You shall upload, share and transmit only health-related
    records and documents and no documents of any nature other than
    health-related records. If at any point of time, it is found that the
    records uploaded or shared are other than health related records,
    Clinikk reserves sole discretion to remove such records or suspend
    the account of the user with immediate effect without notice.
  • In case you wish to delete your health vault, you may do so
    by emailing to support@clinikk.com requesting the deletion of your
    health vault.
  • If any of the records are found to be uploaded or found to be
    shared incorrectly or inadvertently, Clinikk has sole discretion to
    retract such record.
  • By accepting these terms and conditions and creating Health
    Vault with Clinikk, you agree and acknowledge that Clinikk may have
    access to your health vault for technical and operational issues.
  • You agree and acknowledge that the access to your health
    vault may be given to the medical practitioner/health care provider
    for the purposes of providing you the reasoned and professional
    services.
  • Clinikk strives to maintain the highest level of service
    availability at all times. However, Clinikk is not liable for any
    inconvenience that may be caused by your access to the Health Vault
    records.
  • Clinikk uses best practices to ensure the security of your
    health records. However, Clinikk is not responsible for any
    unauthorized use or access if you lose your login credentials and
    account details. In case of loss of confidential and personalinformation or any breach of security of your account information,
    inform us by sending a mail to support@clinikk.com
  • You may choose to enable Health Vault facility for yourself
    and your dependents through your Clinikk account. In the event that
    you choose to access your dependents’ records through your account,
    then you are solely responsible for the health records of your
    dependents as if the dependents had uploaded and maintained the
    records themselves. You are deemed to have taken the consent of such
    dependents before uploading, share and host their records and other
    sensitive and personal information on the Health Vault. Clinikk
    disclaims all responsibility for any liability claim, loss, damage or
    dispute, due to the unauthorized use of your account and the records
    of your dependents.

Contact Channels

By accepting terms and conditions you authorize OHEALER HEALTHCARE SERVICES PRIVATE LIMITED
and its representatives to call, email or SMS you with reference to your registered account.
This consent will override any registration for DND/DNC/NDNC.

Group Health Insurance

Clinikk has partnered with Reliance for providing a Group Health
Insurance product for its subscribers. Interested subscribers can apply
for the Group Health Insurance by paying the relevant premium amount
themselves or by availing a loan for same facilitated by Clinikk
through its fintech partner. The key terms & conditions which are
applicable for this product are as follows –

  • The product is completely optional and any subscribers might
    avail or not avail it at their discretion.
  • Interested subscribers can apply for this product by paying
    the premium amount directly or availing loan facility.
  • The decision of accepting any such application in the Group
    Health Insurance is completely with Religare and in case any
    application is rejected, then the entire amount paid by subscriber
    will be refunded.
  • The decision of sanctioning of loan of subscribers is
    completely at the discretion of our fintech partner and Clinikk will
    not be responsible in any way for any rejections.
  • The subscriber understands that the insurance cover is being
    given basis information disclosed by the subscriber. In case the
    subscriber gives any false information or does not disclose material
    facts, then the claims of such subscribers might get affected.
  • The subscriber understands and accepts that in case of any
    default in payment of the loan EMIs, then Clinikk will have the right
    to cancel the subscriber’s Clinikk subscription and the Group
    Insurance Policy and will use the refund received from Insurance
    company toward repayment of the loan. Any amount received in excess
    of the loan amount outstanding will be refunded to the subscriber.
  • In case of bounce of any Cheque or NACH given by subscriber,
    there will be bounce charge of Rs.500/-(including service tax).

Rewards and Cashbacks

Clinikk runs multiple rewards and cashback offers for it subscribers from time to time.

  • You can claim the rewards related to application installation only once.
  • You are not eligible for any cashback if you have uninstalled the applicaiton within a month of installing.
  • In all case of disputes, Clinikk healthcare’s decision will be final